All Posts by Bill Bradley

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Angry Customer At Car Service Dealership
Feb 03

What Do Limo Clients Hate?

Limo Business Corner

In order to not only survive but thrive in the limousine business, you have to have clients. Lots of them and those that are more likely to go for repeat services. Clients who market your limo business to their family, friends, and peers not because you wanted them to but because of the excellent service you’ve provided, even with this pandemic. It would be such a joy to have that kind of client.

If you ask most limousine owners, they will tell you that the key to a client’s heart is giving them what they want. However, we think that’s just half of the equation. Apart from giving them what they want, limousine businesses should also avoid giving them what they hate.

So what exactly do limousine clients hate? What are the things that they can’t simply tolerate? Below is a list of those things and a short explanation. Use this list to help improve your service to your limousine clients. 

Absence Of Professionalism

One of the things you should train your staff would be professionalism. Most, if not all clients will demand professionalism from you and everyone they encounter with the service you provide. You could make clients happy and have a wonderful experience but it doesn’t end there. If they feel attacked , mocked or undervalued ,they are likely to leave and never get your services again. 

In that light, it is always best to act professionally. Drivers and chauffeurs should be trained to be polite and punctual. Although some people love chatty chauffeurs some may not. It is best to limit personal conversations and to improve listening skills. 

Cancellations And Delays

Sometimes, it can be an honest mistake that you booked two clients to get the same service at the same time. If you call up your clients to cancel or to move their reserved services, they are likely to be disappointed. 

Some may tolerate such behavior at first but they will eventually hate it. It is your job to carefully check our bookings and make sure that the schedule is followed. Cancellation and delays will also negatively reflect your professionalism. 

Rude Chauffeurs

We all have our good days and bad days but as a chauffeur it is your job to make sure they don’t feel disrespected through your bad days. Treating people with respect is expected and should be done. There is no excuse for rude behavior.  

No matter how your bad day may get, no matter how tired you might feel, clients still expect chauffeur to provide the best service they can. That involves showing clients the respect that they deserve. 

Tardiness

Apart from cancelling or rescheduling the booking, clients also hate tardiness. They expect chauffeurs to come on time or even in advance. They absolutely don’t want to be kept waiting. Tardiness could ruin the whole event that the clients hired you for. Clients may miss out on special events or parts of the celebration due to a chauffeur’s tardiness. That is simply unacceptable behavior.

Low Flee Quality

The quality of your fleet also impacts the overall experience of your clients. Low quality fleets may be more affordable but they can also be a turnoff for clients. Limousine services are known to be expensive so they expect the best. 

Although that doesn’t mean you have to have the latest vehicles for your fleet, you should at least have a good selection of vehicles. They should also be well maintained and presentable. 

Jan 19

How To Put Together The Perfect Last-Minute Wedding

Special Occassions

It’s no secret that planning a wedding can be a stressful task. There are so many things to consider, from the invitations to the cake, and it can be easy to feel overwhelmed. But don’t worry – even if you’re working on a tight timeline, there are still ways to pull off the perfect last-minute wedding. Here are a few tips to help you get started:

Start by deciding on your priorities

What is most important to you? The venue? The Limo? The food? The photographer? Narrow down your list based on what’s most important, and don’t worry about the smaller details until later.

Due to lack of ample time, it would be better to put your energy and time into the things that matter most to you. In that way, you’ll feel better about your wedding because you get to see and get what you want.

Create a timeline for your wedding

By listing out all of the events you want to happen before your big day, you’ll be able to come up with a time frame so you can figure out how much time to give yourself between each step. It should include things like when invitations go out when RSVPs are due back, and what sort of timeline your officiant requires. You should also plan things like setting up the venue, hiring vendors, and choosing the decor.

Start with your guest list

Once you’ve decided on your priorities, it’s time to think about who you want at your wedding. Will it be just family? Just friends? From there, you can start working on invitations. If you’re trying to stick to a budget, it may help to limit these lists or adjust them based on who’s attending or what they’ll bring for gifts. That way, you won’t be overwhelmed by long lists of people that might not show up anyway if things go according to plan!

If you keep all the things in mind while planning everything out for your wedding then surely now no one can stop you from having that perfect last-minute wedding!

Don’t wait until the last minute to book vendors

If you have your heart set on that perfect venue, don’t wait to book. Sometimes the best venues are booked months in advance – it’s better to choose a different venue than to experience disappointment on your big day.

When you can’t book in advance, it is best to check all your options and immediately book them before others do. Don’t just wish for someone to cancel their reservation on the venue you want to hire because it rarely happens.

Focus on what you can control

Don’t get so caught up with all the things that could go wrong that you forget about all of the things that will go right! Pick out your favorite photos from past weddings and focus on recreating those images for your own wedding.

If something seems to be out of your hands, just learn to let them be. Don’t waste your time worrying about them, especially if you really can’t do anything about them.

Book Your Limo

Do you want a hassle-free way to arrive at your wedding on time and in style? Hire a limo for the big day! Limousines are an attractive, luxurious way to get around town in style. It is perfect for a quinceñera and all other formal or informal events. There are many styles to choose from and you can select whatever suits your unique personality.

Pick your absolute favorite outfit

You’ll be spending a lot of time taking photos, which means you should definitely pick an outfit that makes you feel comfortable, confident, and beautiful. You’re going to love looking at these photos for years to come.

Remember who is there to help you

It’s easy to forget how many people are there to help you through this time, but it is important not to forget. Think about the vendors that have helped you pick out all of your amazing wedding ideas or family members that have encouraged and supported you throughout this exciting process!

Don’t worry if things don’t go exactly as planned. Remember – they’re only plans! If something doesn’t work out quite right, just roll with it! It’s probably for the best anyway – you can always try something new next time. And remember: no matter what happens, seeing the smiling faces of all your loved ones will make everything perfect!

We hope these tips were helpful! Good luck planning your last-minute wedding.

limousine driver helps ensure safety
Oct 15

How Limousine Companies Are Ensuring Safety Of Their Passengers

Limo Services

Did you ever wish to ride a limousine at least once in your life? Do you plan to use it to go to church for your wedding or for a grand entrance at the hotel of your party? Most people do because it simply looks fun and it looks luxurious. Many would love to use it for special events in their lives.

However fun it looks, you should also consider it’s safety. Do you think limousines are safe? Although there are risks involved in riding a limo, limousine companies are doing their part to make the ride and their service safer for their clients. Here’s how they do that:

Bring Safety Gear

Like other drivers, limousine drivers also bring safety gear in the cars. This will greatly help them in case of emergency situations or incidents. Such safety gear would include change tools for the car, flares, jumper cables and of course–a first aid kit. 

Proper Training For Drivers

You don’t just get to drive a limousine when you know how to drive a car. Although controls are the same, it could be more challenging to drive and maneuver a long vehicle. That is why limousine drivers are trained and certified. 

They are trained to avoid distractions and be a defensive driver. They make sure they follow traffic rules and regulations. They know that the safety of the limousine ride greatly lies on them.

Proper Fleet Inspection And Maintenance

With proper fleet inspection and maintenance, the risks of the limousine having issues on the road are significantly lessened. It is essential for the limousine company to create a policy of checking any vehicle before putting it to use. The limousines should be inspected between rides to ensure it doesn’t accidentally break down. 

Apart from that, the limousine should also be properly maintained. Although they look luxurious and fancy, there are still some parts that could eventually be worn out due to use. To avoid costly repairs proper maintenance is the best choice. 

Educate Passengers On Safety Rules

Passengers could become very excited to party in a limousine. Although you can have tons of fun in the limo, limousine companies will still educate the passengers about the safety rules. These help make sure the passengers don’t get hurt just because of a simple mistake. 

Having a safety policy helps make sure of everyone’s safety. Drivers can call out passengers if they are not following the policy like wearing seatbelts while the vehicle is in motion.Passengers can still have loads of fun but safety should also be prioritized.